General Information

Chef Jeff & Co. respects the privacy of visitors to our online sites. Any personal information gathered on this site will be kept strictly confidential and will only be used in ways for which you have specifically consented. We will never sell or rent any personal information collected from you to any third party. We will take special care to protect the privacy and security of your information.

All Personally Identified Information gathered on this website is in accordance with the Privacy Policy. This policy came into affect on the 18th December 2008, and was last updated on the 18th December 2008.

Privacy Contact Information

You can contact Chef Jeff & Co. regarding privacy matters via our online form at Contact Us or by mail at

Chef Jeff & Co.
2407 Kannapolis Hwy.
Concord, NC 28027

Collection and Use of Personally Identifiable Information

No other third parties, either on our behalf or for themselves, will collect any Personally Identified Information through this website.

Tracking Technologies

Non-Personally Identifiable Information
This website also collects and uses information in aggregate form to track the total number of visitors to our site, the number of visitors to each page of our site, the domain names of our visitors' Internet service providers, and other such technical information. This is technical information that does not by itself identify a specific individual. No personally identifiable information is available in this process and referred to as "non-personally identifiable information". We use this data to better target our marketing efforts.

Cookies
Our website uses a technology called "cookies". A cookie is a token that a server gives to your browser when you access a website. Cookies are capable of storing many types of data. Cookies help provide additional functionality to the site or to help us analyze site usage more accurately. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to one of our sites. In all cases in which cookies are used, the cookie will not collect personally identifiable information except with your explicit permission. We do not, however, use cookies to track the navigational habits of identified visitors.

Change of Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this Web site, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our web site notifying users of the change.

Access to Your Information

If you would like us to delete any information we have about you, we shall unless it is part of a condition of using one of our services. You may request to have your information deleted once the agreement of the service is deemed nullified.

We will respond to your request to access, update or delete your information within ten (10) business days. Before we are able to provide you with any information, correct any inaccuracies or delete any information, however, we may ask you to verify your identity.

Disclosure of Information

All Personally Identified Information gathered can be disclosed to judicial or other government agencies subject to warrants, subpoenas or other governmental orders.

Children

We do not intentionally collect information from persons under the age of 16.

Third Party Links and Advertisement

As a convenience to our visitors, Chef Jeff & Co. sites currently contain links to a number of sites that we believe may offer useful information. The privacy policies and procedures described here do not apply to those sites. We suggest contacting those sites directly for information on their data collection and distribution policies.

We do not use third party advertising companies to provide advertisements or allow third party advertisers to track your browsing.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the Internet.

Catering Policy

In order to be locked into Chef Jeff & Co.’s calendar, a non-refundable 50% deposit is required, with the balance due one week prior to event.

Headcount may be increased up to one week prior to the event but cannot be decreased after that time.

Contracted price includes the use of all service pieces, platters and utensils. Charges for plates, cutlery, etc. are additional, as are linens for the buffet table.

The rate for Chef’s Assistant, responsible for buffet maintenance and service stations, is $35 per hour; Server’s rate is $25 per hour. Gratuity is left to the client’s descretion.

Chef Jeff & Co. is not responsible for cleaning of the venue or emptying trash, unless agreed upon prior to the event. Our only responsibility is to break down the food and (if applicable) beverage tables, removing our equipment.

Left over food is the both the client’s property and responsibility. We will bring leftover containers to all personal events for client’s use.

Chef Jeff & Co. is not licensed to sell liquor, but we are insured to serve it.

Chef Jeff & Co. accepts all major credit cards.

Refund Policy

All sales are final.

No cash refunds.

Shipping and Delivery Policy

Chef Jeff & Co. will ship anywhere Federal Express or UPS can reach by truck in two business days. Your meals will ship out on the nearest Monday, Tuesday or Wednesday two days after order is received and paid for. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: credit card authorization and verification must be received prior to processing and Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. You will receive an email when the package has shipped as well as when it has been delivered.

Shipping and Handling Costs

Shipping determined by ship-to zip code plus weight and package footprint size, plus
Handling = $15 for supplies